Job Description – Sales Executive

Company: URUK

Department: Digital Transformation (UDT)

Location: Baghdad, Iraq

Employment Type: Full-time

1. Job Summary

The Sales Executive is responsible for developing and managing direct sales opportunities across Baghdad and the Middle Region of Iraq, promoting UDT’s five business lines: MPS, MDS, MSS, Production Printing, and Office Equipment. The role focuses on acquiring new enterprise, government, and SMB customers, building a strong sales pipeline, and achieving sales targets. Dealer-channel sales are excluded.

2. Key Responsibilities

• Identify and develop new business opportunities and acquire new customers.
• Promote and sell UDT’s products and managed services.
• Build and maintain relationships with enterprise, government, and SMB customers.
• Prepare quotations, proposals, and commercial offers, and negotiate and close deals.
• Manage the sales pipeline, customer follow-ups, and sales forecasts through the CRM system.
• Understand managed-services models, including CPP, SLAs, and fleet management.
• Monitor market trends and competitors to identify growth opportunities.
• Coordinate with internal teams to ensure customer satisfaction and achieve sales targets.

3. Qualifications and Requirements

• Bachelor’s degree in Business, IT, or a related field is preferred.
• Minimum 3 years of B2B sales experience, preferably in IT services, office technology, or managed services.
• Knowledge of enterprise and government procurement processes in Iraq.
• An established Basra network, particularly in oil and gas, ports, banking, or government, is an advantage.
• Arabic fluency and English proficiency are required.
• Strong negotiation, communication, customer relationship, and CRM management skills.
• Ability to work independently, manage long sales cycles, and maintain professional and ethical standards.

Basra Office​

 Al-Hakimiya, Dinar Street, Opposite Basra oil Company, Al Fayha Building, 2nd Floor, Basra, Iraq

 +964 (0) 783 320 3496

Job Announcement | Commercial Coordinator

Company: URUK

Department: Digital Transformation

Job Title: Commercial Coordinator

Location: Baghdad, Iraq

Employment Type: Full-time

Education: Bachelor’s degree in Business, IT, Engineering, or a related field

Working days: 6

Working hours: 7

Job Summary

URUK is seeking a confident, organized, and customer-oriented Commercial Coordinator to join its Digital Transformation Department in Baghdad.

The successful candidate will serve as the product expert at the Baghdad showroom and provide back-office support to the Sales Team. This role involves welcoming and assisting customers, delivering product demonstrations, preparing commercial proposals, following up with customers, and coordinating internal activities to ensure a smooth customer experience.

This position focuses on product knowledge, customer support, and sales coordination, with no individual sales target.

Key Responsibilities

• Welcome showroom visitors and respond to customer inquiries through various communication channels.
• Develop a strong understanding of the company's technical products and explain their features and benefits clearly.
• Conduct product demonstrations for customers, including individual clients and corporate representatives.
• Support the Sales Team in preparing quotations, commercial proposals, and related documentation.
• Follow up with customers regarding inquiries, proposals, and pending requests.
• Coordinate with internal departments to ensure timely responses and smooth order processing.
• Maintain accurate records of prices, documents, customer requests, and follow-up activities.
• Handle multiple tasks simultaneously while ensuring that all requests are followed through to completion.
• Handle pricing, payment-related information, and stock details with accuracy and integrity.

Qualifications and Requirements

• Bachelor's degree in Business, Information Technology, Engineering, or a related field.
• Minimum of 3 years of relevant professional experience.
• Strong communication and presentation skills.
• Ability to learn technical products quickly and explain them in simple, customer-friendly language.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Professional attitude, honesty, and a strong sense of responsibility.
• Confidence in communicating with customers at different levels, from walk-in visitors to company managers.

Basra Branch 

Al-Hakimiya, Dinar Street, Opposite Basra Oil Company, Al Fayha Building, 2nd Floor, Basra, Iraq